Terms and Conditions
Effective Date: [TO BE COMPLETED]
Welcome to the Lia Beauty Club website ("Website").
These Terms & Conditions ("Terms") govern your access to and use of this Website, as well as the purchase of products available through our online store.
By accessing or using this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms.
1. Company Information
Website Owner:
Company Name: LIA Beauty Club Srls
Registered Office: Via Cappellini 14 Milano (MI)
VAT Number (Partita IVA): 14276100964
Email: liabeautyclub@gmail.com
Telephone: +393520707946
PEC: liabeautyclubsrls@pec.it
Website: liabeautyclub.it
2. Scope of Services
Lia Beauty Club provides:
information about beauty and wellness services;
links to online appointment booking through Treatwell;
communication through WhatsApp;
the sale of cosmetic and beauty products through the online store.
3. Acceptance of These Terms
By using this Website, you agree to comply with these Terms and all applicable laws.
If you do not agree with any part of these Terms, you should discontinue use of the Website.
4. Appointment Booking
Appointments are not booked directly through this Website.
When selecting the booking option, users are redirected to the Treatwell platform.
All reservations, payments, cancellations, modifications and customer information submitted through Treatwell are governed exclusively by Treatwell's own terms and privacy policies.
Lia Beauty Club is not responsible for the operation, availability or policies of the Treatwell platform.
5. WhatsApp Communication
Users may contact Lia Beauty Club via WhatsApp using the link provided on the Website.
By initiating communication, users voluntarily provide their personal information.
Response times may vary depending on business hours.
Messages sent through WhatsApp are also subject to WhatsApp's own Terms of Service and Privacy Policy.
6. Online Store
The Website offers selected products for purchase.
Product descriptions, images and prices are provided for informational purposes.
While we make every effort to ensure accuracy, slight differences in product appearance, packaging or color may occur.
Availability of products may change without prior notice.
We reserve the right to discontinue products at any time.
7. Prices
All prices displayed on the Website are shown in Euro (€).
Unless otherwise stated, prices include applicable taxes where required by law.
Delivery costs, where applicable, are shown during the ordering process before the customer confirms the purchase.
8. Orders
Submitting an order constitutes an offer to purchase.
Orders become binding only after acceptance by Lia Beauty Club.
We reserve the right to refuse or cancel an order in cases including, but not limited to:
incorrect pricing;
product unavailability;
suspected fraud;
incorrect customer information;
legal restrictions.
9. Payment
Payment is currently accepted by bank transfer.
Orders may not be processed until payment has been received and verified.
Customers are responsible for ensuring that payment details are accurate.
Any bank fees charged by the customer's financial institution remain the responsibility of the customer.
10. Delivery
Products are delivered within Italy.
Estimated delivery times are indicative only and may vary due to circumstances beyond our reasonable control.
Risk of loss passes to the customer upon delivery.
Customers are responsible for providing an accurate delivery address.
Additional delivery conditions may apply depending on the shipping provider.
11. Collection
Where available, customers may choose to collect their order directly from Lia Beauty Club.
Estimated delivery times are indicative only and may vary due to circumstances beyond our reasonable control.
12. Returns and Right of Withdrawal
Consumers purchasing products online may have the right to withdraw from the purchase in accordance with applicable European and Italian consumer protection legislation.
Where applicable, the withdrawal period is fourteen (14) calendar days from receipt of the goods.
Returned products must:
be unused;
remain in their original packaging;
include all accessories where applicable;
be suitable for resale.
Certain products may not be eligible for return where permitted by applicable law, including products opened after delivery where hygiene or health protection reasons apply.
Refunds, where applicable, will be processed after inspection of the returned goods.
13. Product Information
All information published on the Website is intended for general informational purposes.
Products sold by Lia Beauty Club are not intended to diagnose, treat, cure or prevent medical conditions unless expressly stated in accordance with applicable law.
Customers should carefully read product instructions before use.
14. Intellectual Property
All content available on the Website, including but not limited to:
text;
photographs;
graphics;
illustrations;
videos;
logos;
icons;
design;
branding;
website layout;
is the property of Lia Beauty Club or its licensors and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed or used without prior written permission.
15. Acceptable Use
Users agree not to:
use the Website unlawfully;
interfere with Website security;
attempt unauthorized access;
upload malicious software;
misuse the Website;
infringe intellectual property rights;
use automated systems to collect Website data without authorization.
16. Third-Party Websites
The Website may contain links to external services including Treatwell and WhatsApp.
These services operate independently.
Lia Beauty Club is not responsible for the content, availability, security or privacy practices of third-party websites.
17. Limitation of Liability
To the fullest extent permitted by applicable law, Lia Beauty Club shall not be liable for:
indirect damages;
incidental damages;
consequential damages;
business interruption;
loss of profits;
data loss;
delays caused by third parties;
technical interruptions beyond our reasonable control.
Nothing in these Terms limits liability where such limitation is prohibited by law.
18. Privacy
The processing of personal data is governed by our Privacy Policy.
The use of cookies is governed by our separate Cookie Policy.
19. Changes to These Terms
We reserve the right to update these Terms at any time.
Updated versions become effective upon publication on the Website.
Continued use of the Website constitutes acceptance of the revised Terms.
20. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the Republic of Italy.
Any dispute arising out of or relating to these Terms shall be subject to the jurisdiction required under applicable Italian and European law.
21. Contact Information
For any questions regarding these Terms & Conditions, please contact:
Company: LIA Beauty Club Srls
Email: liabeautyclub@gmail.com
Telephone: +393520707946
Registered Office: Via Cappellini 14 Milano (MI)
